Frequently Asked Questions
Everything you need to know about shopping with Ansin.
What is the typical shipping timeframe for an order?
Standard shipping usually takes 3-7 business days within the continental US. International shipping times vary by location but typically range from 10-15 business days.
What is Ansin's return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Returns must be initiated through our online portal to receive a prepaid shipping label.
How do I ensure I am selecting the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
Ansin accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we vet all our manufacturing partners for fair labor practices.
Can I modify or cancel my order after it has been placed?
Orders move quickly to our warehouse for processing. You can modify or cancel an order within 60 minutes of placement by contacting our customer support team via live chat.